Terms of Service

Last updated: September 26, 2026

These Terms of Service ("Terms") govern your access to and use of the Hoorbit LLC website and services. By accessing our website, engaging Hoorbit for consulting services, entering into a Statement of Work or staff augmentation arrangement, or accessing our API Services under an executed agreement, you agree to be bound by these Terms. These Terms apply solely to business-to-business ("B2B") transactions between Hoorbit LLC and corporate clients, staffing agencies, and vendor-management entities. Hoorbit does not offer its services to individual consumers, and these Terms are not, and should not be construed as, a consumer contract.

Corporate Structure and International Operations

Hoorbit LLC is a limited liability company organized and registered under the laws of the State of Delaware, USA. Hoorbit's engineering, delivery, and technical operations are centrally coordinated from our office in Kuala Lumpur, Malaysia, operating as an integrated global delivery function of Hoorbit LLC. References in these Terms to "Hoorbit," "we," "us," or "our" refer to Hoorbit LLC as the contracting entity, regardless of where a given engagement's personnel or delivery activity is physically performed.

Description of Services

Hoorbit LLC provides enterprise technology consulting and managed services, including AS/400 (iSeries) legacy system modernization, RPG and RPGLE programming and legacy code remediation, supply chain optimization (including Kinaxis and JDA/Blue Yonder consulting), Agentic AI solutions, robotic process automation (RPA), our Business Cloud Platform and Program Analysis API Services, consulting and strategy engagements, B2B staff augmentation, and 24/7 technical support.

Statements of Work and Staff Augmentation Engagements

Hoorbit provides its consulting and staff augmentation services exclusively under custom enterprise agreements — a signed Statement of Work ("SOW"), Master Service Agreement ("MSA"), or Corp-to-Corp ("C2C") staffing agreement executed between Hoorbit and the client corporation or staffing agency (each, an "Order Document"). Hoorbit does not sell its consulting or staffing services as retail products, and no purchase made through this website constitutes a consumer transaction. Where an Order Document is in place, its specific terms (including scope, deliverables, staffing rates, and duration) govern the applicable engagement; these Terms apply to matters not otherwise addressed in the Order Document and, in the event of a direct conflict, the Order Document controls. For Corp-to-Corp staff augmentation placements, personnel assigned to an engagement are employees or contractors of Hoorbit LLC (or an approved Hoorbit subcontractor) and are not, and do not become, employees of the client corporation or staffing agency by virtue of the placement.

Client & User Responsibilities

You agree to:

• Provide accurate and complete information when engaging our services or submitting forms on our website;
• Use our website and services only for lawful business purposes and in compliance with applicable laws;
• Safeguard any account credentials, API keys, or access provided to you, and notify us promptly of any suspected unauthorized use;
• Refrain from reverse engineering, reselling, or misusing Hoorbit's proprietary tools, methodologies, or Business Cloud Platform outside the scope of your agreement.

Payment Terms

All fees, rates, milestones, and invoicing schedules are set out in the applicable SOW or MSA, and invoices are typically payable net 15 or net 30 days from the invoice date. Hoorbit does not sell self-serve or retail products. Accounts with overdue balances may have services suspended until payment is received, as provided in the applicable agreement. Cancellations, milestones, and refunds are governed by the executed SOW or MSA, as described in our Refund Policy and Cancellation Policy.

Intellectual Property

Each party retains ownership of its pre-existing intellectual property. Hoorbit retains all rights to its proprietary methodologies, frameworks, tools, templates, and any general know-how developed before or independently of a specific engagement, including elements reused across engagements. Upon full payment for a custom engagement, deliverables created specifically for the client under that engagement are owned by the client, excluding any Hoorbit pre-existing IP or general-purpose components incorporated into those deliverables, which remain licensed to the client for use in connection with the delivered work.

Confidentiality

Each party agrees to protect the other's confidential business, technical, and financial information disclosed in connection with an engagement, using at least the same degree of care it uses to protect its own confidential information, and not to disclose such information to third parties except as necessary to perform the services or as required by law.

Limitation of Liability

To the maximum extent permitted by law, Hoorbit's total liability arising out of or related to these Terms or any engagement will not exceed the total fees paid by the client to Hoorbit in the 12 months preceding the claim. In no event will Hoorbit be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, even if advised of the possibility of such damages.

Termination

Either party may terminate an engagement in accordance with the applicable SOW or MSA and our Cancellation Policy. Hoorbit may also suspend or terminate access to its services immediately if a client materially breaches these Terms and fails to cure that breach within a reasonable period after written notice.

Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state or federal courts located in Delaware. The fact that Hoorbit's engineering and delivery personnel are centrally coordinated from Malaysia does not alter this choice of governing law or venue; Hoorbit LLC, as a Delaware entity, remains the sole contracting party for all engagements described in these Terms, unless an Order Document executed by both parties expressly provides otherwise.

Cross-Border Delivery and Compliance

Given Hoorbit's international delivery footprint, client materials, source code, and related technical data may be accessed or processed by Hoorbit personnel located in Malaysia and other jurisdictions in which Hoorbit or its approved subcontractors operate. Each party is responsible for its own compliance with applicable export control, sanctions, and cross-border data transfer laws relevant to its participation in an engagement, and the client is responsible for advising Hoorbit in writing, prior to engagement, of any specific regulatory restrictions (including export-controlled technology or data residency requirements) applicable to the client's systems or data.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms can be directed to info@hoorbit.com.